Your AI Restaurant Concierge is waiting for you.
Give your team an always-on, friendly assistant that answers guests, takes bookings, and nudges more orders across WhatsApp, Instagram and your website. Launch in days with zero drama.
Why restaurants choose our AI Agent
Always-on hospitality
24/7 replies on WhatsApp, Instagram DMs and your site chat. Instantly answers questions about menus, opening hours, directions and allergens.
Faster decisions, more orders
Recommends dishes by dietary needs and spice level, then links straight to Deliveroo, Uber Eats or table booking. Dramatically cuts drop-offs.
Higher average order value
Smart upsells on guacamole, sides, churros and drinks based on basket contents and time of day. Actively promotes combos and limited-time offers.
Less inbox chaos for the team
Handles FAQs and routine bookings autonomously. Escalates only the tricky cases to your staff. No more missed DMs or delayed responses.
Brand voice at scale
Maintains your warm, cheeky tone consistently. Multilingual support (English plus light Spanglish if you prefer) with compliant allergen prompts.
Measurable growth
Tracks clicks, bookings and delivery orders with UTMs per channel. Clear visibility into what actually drives sales and revenue.
Meet Alice: Our AI Restaurant Expert
Alice, our dedicated AI Agent, answers all your questions about the NOWNext AI Concierge for restaurants.
She provides instant, clear answers on deployment, integration, features, and benefits, helping you understand how our solution transforms operations.
She provides instant, clear answers on deployment, integration, features, and benefits, helping you understand how our solution transforms operations.
What the Agent can do
Guest service capabilities
- Answer menu and allergen questions safely, with disclaimers and human handover when needed
- Take table enquiries and push guests to your booking link
- Deep-link to Deliveroo and Uber Eats with personalised item recommendations
Marketing and data
- Promote specials, events and set menus automatically based on timing
- Collect name, phone and email for follow-up campaigns (GDPR-friendly)
- Handle group questions: vegan options, kids' menus, accessibility, parking, directions
The Agent manages the full guest journey from first enquiry through to booking or order completion, whilst maintaining your brand personality throughout.
How it works (simple)
01
Plug in your basics
We will onboard your new employee, by adding your menu, opening hours, location(s), booking link, delivery links, and brand tone guidelines with our team.
02
Connect channels
We seamlessly add the AI Agent to your core communication channels as website chat, Instagram Direct Messages and WhatsApp Business account.
03
Go live and learn
We monitor conversation transcripts, tune replies for accuracy, and add strategic upsell nudges. You get a clean dashboard with real-time results.
The entire onboarding process typically takes just 5–8 days from initial briefing to full deployment across all your channels.
What are AI Agents?
AI Agents are like tireless employees, ready to work 24/7 on specific tasks for your restaurant.
Reasons
Interprets text, audio, and images,
makes decisions and solves problems
makes decisions and solves problems
Executes tasks
Responds to messages, triggers systems, follows processes…
Learns
Follows instructions and new data (Menus, Promos, PDFs, websites, YouTube…)
Integrations
Our AI Agent integrates with your existing digital tools and setup. This ensures a smooth and synchronized operation tailored to each restaurant's needs and available systems.
WhatsApp Business
Direct messaging for bookings and orders
Instagram DMs
Automated responses to social enquiries
Website chat widget
Embedded support on your site
Deliveroo (soon)
Smart deep-links to menu items
Uber Eats (soon)
Direct ordering integration
Google Business Profile
Manage reviews and questions
Plus seamless connection to your table-booking platform: OpenTable, ResDiary, or any custom solution you currently use.
Safety and compliance baked in
Clear allergen prompts
Automatic "check with staff" defaults for all allergen enquiries, ensuring guest safety is never compromised by automation.
Human handover
Seamless escalation protocols for edge cases, complaints, and complex requests that require personal attention from your team.
GDPR-aligned
Fully compliant data capture and retention settings. Guest information is handled according to UK and EU privacy regulations.
Rate-limits and fallbacks
Built-in safeguards ensure no guest is left waiting indefinitely. Automatic notifications to staff when intervention is needed.
Results you can expect
68%
Faster response times
Average reply speed improvement
42%
More add-ons per order
Increase in sides, desserts and drinks
85%
Fewer repetitive DMs
Reduction in routine questions
Measurable impact
Clear line of sight from initial conversation through to click, booking or order completion. Track every interaction and its business outcome.
- Fewer drop-offs during the ordering journey
- Higher conversion rates on delivery platforms
- More completed bookings from enquiries
- Improved staff productivity and morale
Set-up options
Pilot (single site)
- One WhatsApp + Instagram + website chat integration
- Complete menu and allergen set-up
- Weekly tuning sessions for 4 weeks
- Basic reporting dashboard
Perfect for: Independent restaurants and single-location operators testing AI concierge services.
Multi-site
- Everything included in Pilot package
- Multiple locations with individual hours
- Menu variations and location-specific promos
- Comprehensive team training and playbooks
Perfect for: Restaurant groups and chains needing coordinated deployment across venues.
We'll provide a custom quote based on your specific footprint and requirements. No long-term contracts required for pilot programmes.
What managers say
"It answers faster than we can, keeps the brand voice,
and sells more milkshakes than any of us."
Speed
Instant responses 24/7, even during peak service hours when your team is stretched thin.
Consistency
Every guest receives the same warm, professional service regardless of time or channel.
Revenue
Strategic upselling that actually works, driving measurable increases in average order value.
See it in action
Want your own "AI employee" on shift this week?
Book a 15-minute demo and we'll show it working with your actual menu, delivery links and booking system. See real conversations and results.
Pricing
£1,390
Setup (Pilot)
One-off project fee covering: initial consultation, knowledge base setup, system integration, comprehensive testing, staff training, and full deployment across your chosen channels.
£690
Basic subscription
Per month (includes hosting, updates, tuning, reporting). Covers 1 AI agent with 5,000 messages guaranteed per month. Includes basic integrations - advanced integrations and higher message volumes available as add-ons.
Add-ons: extra agents, channels, bespoke integrations, analytics pack.
CANCEL ANYTIME
Short FAQs
Does it replace staff?
No. The Agent handles repetitive questions and routine bookings, freeing your team to focus on in-person hospitality. Complex enquiries are passed directly to your staff.
Can it speak our style?
Yes. We train the Agent on your specific tone of voice, brand guidelines and guardrails to ensure it sounds authentically like your restaurant.
What about allergens?
The Agent responds with safe defaults and clear "check with staff" prompts. Final allergen verification is always escalated to your trained team members.
How quick is set-up?
Usually 3–5 days once we have your menu, links and brand guidelines. We handle all the technical integration whilst you focus on running service.
Ready to stop missing DMs and start nudging more orders?
NowNext – AI employee Restaurant Concierge
On brand. On duty. On every channel.
Transform your guest communication today with an AI concierge that works as hard as your team does.
Useful AI, shipped fast, governed well. We help restaurants adopt AI safely with custom agents, smart automation, and proven playbooks.
Trust & Safety
- GDPR-first
- Read-only ingestion
- No provider training
- Human-in-the-loop
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